About Us
Superior Boat Docks and More in Knoxville, TN
At Smoky Mountain Docks, we pledge to provide outstanding customer service to everyone who contacts our team. By giving our clients a resource for high-quality boat, wooden, and aluminum docks – plus jet ski ports, and boat lifts and launches, we have made their lives easier. We are locally owned and -operated and have over ten years of experience in our field. We’re one of the best in the business and can’t wait to help you.
Our Company Values Drive Our Success
We hold ourselves to a high standard. Over the years, we have satisfied our customers with outstanding service due to our commitment to seven core values, each of which helps us perform our jobs capably. Our values are:
The Knoxville area has spoken: Smoky Mountain Docks is one of the region’s best providers of dock and boat launches services. Word-of-mouth feedback is how we have grown.
Customer service begins with a free quote and continues after we leave your property. We never meet our promises – instead, we exceed, overdeliver, and outperform them.
It’s your dock, boat launch. It is where you begin sublime afternoons on the lake, fishing and relaxing. What you want matters! We listen first and act second, ensuring you get what you need from our team.
You can count on constant communication throughout the project. If you are in your house and want to ask one of our workers a question or ask for a status report, do so. We’re here to help.
We hire people who have done the work before and provide extensive training to each team member. The result is a well-oiled operation where each works hand-in-hand to create better results.
We listen to your ideas and vision for your dock. But we have years of experience and plenty of experience, making us an invaluable sounding board and resource. We encourage you to let our team lead you in the right direction.
We know our reputation is only as good as our last customer, so we work hard to ensure each client gets what they desire.
We Provide Our Customers With the Best Possible Experience
We are dedicated to offering our customers the best experience possible. Through hard work and clear communication, we can provide you with what you need when you need it. We have earned the trust of countless residents over the years due to our commitment to our core values, and we can’t wait to show you how we can help. We offer a free quote on all services, so you can decide whether you want to move forward with no pressure.